Privacy Policy
At UK Stream Hub (ukstreamhub.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our IPTV streaming subscription services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name: When you sign up or contact us.
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Email Address: For account creation, communication, and billing purposes (e.g., via order@iptvsales.com).
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Payment Details: Processed securely through third-party payment providers for subscription payments.
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Contact Details: Provided when you use our contact form or reach out to us.
b. Non-Personal Information
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Device Information: IP address, browser type, operating system, and device identifiers.
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Usage Data: Pages visited, time spent on the site, and interactions with our services.
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Cookies: We use cookies to improve your browsing experience and analyze site performance. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
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Provide, maintain, and improve our IPTV streaming services.
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Process payments and manage your subscription.
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Respond to inquiries, provide customer support, and resolve issues.
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Send you updates, promotional offers, or service-related notifications (you can opt out of marketing emails).
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Monitor and analyze usage trends to enhance user experience.
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Comply with legal obligations and protect against fraud or unauthorized activity.
3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
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Contract: To fulfill our subscription agreement with you.
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Consent: Where you’ve agreed (e.g., for marketing emails).
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Legitimate Interest: For improving services or ensuring security.
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Legal Obligation: To comply with applicable laws.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
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Service Providers: Third parties (e.g., payment processors) who assist us in delivering our services, under strict confidentiality agreements.
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Legal Authorities: If required by law or to protect our rights, safety, or property.
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Business Transfers: In the event of a merger, acquisition, or sale of assets (you’ll be notified of any changes).
5. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK data protection laws, you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate data.
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Request deletion of your data (subject to legal exceptions).
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Restrict or object to processing.
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Data portability (receive your data in a structured format).
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Withdraw consent (where applicable).
To exercise these rights, contact us at order@iptvsales.com (mailto:order@iptvsales.com). We’ll respond within one month, as required by law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:
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Account data is kept while your subscription is active and for a reasonable period after (e.g., for tax or legal purposes).
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Usage data may be anonymized and retained for analytics.
8. International Data Transfers
If we transfer data outside the UK (e.g., to service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information in line with UK GDPR.
9. Cookies and Tracking
We use cookies to enhance your experience. You can disable cookies in your browser, but this may affect site functionality. For more details, see our [Cookie Policy] (optional link if you create one).
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or wish to exercise your rights, please contact us:
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Email: order@iptvsales.com
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Website: ukstreamhub.com
We’re here to assist you!